Effective Date: September 18, 2026
FRLUSA.com (“FRLUSA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, maintain, protect, and disclose information obtained through FRLUSA.com (the “Website”) and through related interactions with our company.
By accessing or using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information in several ways, including information you voluntarily provide to us and information that is automatically collected when you visit our Website.
Information You Provide
We may collect personal and business information that you voluntarily provide when you:
- Submit a contact, inquiry, quote, or information request form;
- Request information about our products or services;
- Contact us by email, telephone, or other means;
- Subscribe to newsletters or other communications;
- Request technical, product, or sales assistance; or
- Otherwise communicate or interact with us.
Depending on the nature of your interaction, information may include your name, company name, job title, email address, telephone number, mailing address, business address, product or service interests, and the contents of your message or inquiry.
If you voluntarily provide information about a project, application, specifications, drawings, photographs, or other business information, we may use that information to respond to your inquiry and provide the requested products or services.
Please do not submit confidential, proprietary, export-controlled, or otherwise sensitive information through the Website unless it is specifically requested or appropriate for the purpose of your communication.
Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically. This information may include:
- IP address;
- Browser type and version;
- Device type;
- Operating system;
- Referring website or URL;
- Pages visited;
- Date and time of your visit;
- Approximate geographic information derived from your IP address;
- Website navigation and usage information; and
- Other technical information made available by your browser or device.
This information generally does not directly identify you by name. We may use it to operate, maintain, secure, analyze, and improve the Website.
2. How We Use Information
We may use information we collect for legitimate business purposes, including to:
- Respond to questions, inquiries, and requests;
- Provide product, technical, sales, and service information;
- Prepare or respond to requests for quotations;
- Process and manage business relationships;
- Communicate with customers, prospective customers, suppliers, and business partners;
- Provide information or materials you request;
- Improve our Website, products, services, and customer experience;
- Understand Website traffic and visitor behavior;
- Measure and improve the effectiveness of our marketing;
- Detect, prevent, and investigate fraud, abuse, security incidents, or other unauthorized activity;
- Maintain business and transaction records;
- Comply with applicable legal and regulatory requirements; and
- Perform other activities reasonably necessary to operate our business.
We do not sell your personal information.
3. Business and Customer Information
FRLUSA may receive information from customers, prospective customers, suppliers, business partners, and other business contacts as part of ordinary business activities.
Information received in connection with a business inquiry may be used to evaluate your request, communicate with you, provide products or services, prepare quotations or proposals, fulfill orders, provide customer service, and maintain appropriate business records.
We may retain business correspondence and related information for as long as reasonably necessary for legitimate business purposes, including customer service, accounting, legal, operational, and recordkeeping purposes.
4. Cookies and Similar Technologies
The Website may use cookies and similar technologies such as pixels, tags, web beacons, and analytics technologies.
Cookies are small files placed on your device that can help a website function properly, remember preferences, understand how visitors use the website, and measure the effectiveness of marketing activities.
We may use:
- Essential cookies, which are necessary for certain Website functions;
- Analytics cookies, which help us understand Website traffic and usage;
- Preference cookies, which may remember certain choices you make; and
- Marketing or advertising technologies, where applicable, to measure advertising effectiveness or provide more relevant advertising.
You can generally control or disable cookies through your browser settings. Some Website functions may not work properly if certain cookies are disabled.
5. Analytics and Website Performance
We may use third-party analytics services, such as Google Analytics or similar services, to understand how visitors interact with the Website.
Analytics information may include pages viewed, approximate geographic information, device and browser information, referring sources, and Website activity.
We use this information primarily in aggregate or statistical form to understand Website performance, improve our content and services, and better understand the interests and needs of Website visitors.
Third-party analytics providers may collect information in accordance with their own privacy policies.
6. Advertising and Remarketing
From time to time, we may use third-party advertising or remarketing services to promote our products and services.
These services may use cookies, pixels, or similar technologies to recognize a browser or device that has previously visited our Website and to help us measure advertising performance or display relevant advertisements on other websites or platforms.
Depending on the services we use, these providers may collect information regarding your interaction with our Website or advertisements.
You may be able to control interest-based advertising through your browser settings, device settings, or the opt-out tools made available by applicable advertising providers.
We do not provide advertisers with your name, email address, or other directly identifying information for the purpose of selling your personal information.
7. Third-Party Service Providers
We may use trusted third-party companies and service providers to help us operate our Website and conduct our business.
These providers may assist with services such as:
- Website hosting;
- Website security;
- Email and communications;
- Customer relationship management;
- Analytics;
- Advertising and marketing;
- Form processing;
- Information technology; and
- Other business or administrative functions.
These providers may have access to personal information only to the extent reasonably necessary to perform services on our behalf and are expected to protect the information they receive.
8. Information Sharing
We do not sell or rent your personal information.